Thought Papers
“Knowledge is undoubtedly an indispensible resource to create value... Yet... few have articulated how organizations actually create and manage knowledge.”
Leadership in and for the 21st Century
Globalization and technology are demanding more of leaders in today's world. Organizational leaders must learn to develop and rely upon leaders throughout their businesses. Read more about this in Leadership in and for the 21st Century (PDF).
Organizational Choice, Strategy, and Change
Leaders and managers exercise their right and responsibility to choose between alternatives on a daily basis, but few recognize that the choices they make, however small, can have a direct impact upon the company's "trajectory" – the path the organization is taking toward its future success. Read more about this in Organizational Choice, Strategy, and Change (PDF).
Understanding Impediments to Change
Those who believe that the pressure to change will resolve once they get over the "next change" are in for a rude awakening. Those who approach change as something to be embraced rather than to be overcome will be most successful in the 21st Century. Read more about this in Understanding Impediments to Change (PDF).
Strategies for Turning Change Resistance into Positive Action
Strategies for overcoming resistance are necessary for managing change. These strategies must address effective dialogue and communication between change leaders and those expected to implement the new plans. Read more about this in Strategies for Turning Change Resistance into Positive Action (PDF).
Knowledge Creation
as the 21st Century Competitive Advantage
Knowledge is essential for innovation and growth, but few organizations are successful in creating new knowledge that will provide a competitive edge. Read more about this in Knowledge Creation as the 21st Century Competitive Advantage (PDF).
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