The Quality of Organizational Character
Drives Performance.
A River of Character runs through every organization.
Suggested Reading:
The Refractive Thinker: Volume IV: Ethics, Leadership, and Globalization
Chapter 6:
The Power of the River of Character in Organizations
by Dr. Ray Benedetto
The quality of the river directly affects
organizational performance.
Is your company's "river" clean or "polluted"? Internal politics, micro-management, greed, arrogance, and self-interests create toxic organizational cultures that stifle innovation and from which employees can't wait to escape, taking with them their knowledge, skills, and abilities.
- Over 68% of businesses, including small to mid-size enterprises, have polluted, dysfunctional cultures (Neilson, Pasternack, & Mendes, 20041).
- According to a 2003 research study with Wirthlin Worldwide, "over 2/3 (71%) of Americans polled said that none, very few, or only some corporations operated in a fair and honest manner" (Seidman, 2004, page 1342).
In contrast, when values such as trust, caring, respect, and responsibility permeate the river, relationships flourish among employees as well as with customers and suppliers. Character-based organizations nurture an organizational culture that speeds the pace of innovations for solutions to drive performance excellence that result in sustained growth and profitability.
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